How we check traders
Before a tradesperson can see or respond to any job on Arkadia Connect, they upload documents and our team checks them by hand.
- Photo ID: a passport, driving licence or other photo ID.
- A business document: for example their business registration details.
- Trade certificates (where provided): qualifications or registrations for the trades they offer.
Traders who pass are shown as Verified. Insurance is optional: if a trader uploads an insurance document, their profile shows the badge Insurance uploaded. We do not assess the cover. We remove traders who don't meet our Trader Code of Conduct.
Read the Trader Code of Conduct What the badges on a profile mean
Check for yourself before you hire
- Gas work: check the engineer on the Gas Safe Register.
- Electrical work: ask for their competent person scheme registration, such as NICEIC or NAPIT.
- Ask to see their insurance certificate, and get a written quote.
For more tips, read our guide on finding a reliable tradesperson.
How to find a reliable tradesperson
Something not right?
If a job has gone wrong, we'll help you sort it out.